Managing Conflict with
Students and Peers:
In this section
you will learn how to:
- Approach conflict with a positive attitude;
- Describe the perception of incompatible
goals among the conflicting parties.
- Define the unmet needs (scarce resources)
the parties perceive.
- Clearly describe the struggle for yourself.
- Facilitate the description of struggle
for the conflicting parties.
- Employ teaching methods that reduce potential
conflicts between you and your students.
- Utilize effective and appropriate language
to reduce defensiveness in the conflicting parties.
- Cope with the criticism associated with
defensiveness in conflict situations.
- Employ problem-solving techniques to
create satisfying outcomes.
Potentially Violent Behavior
Be sure to read this section
so that you will know how to respond to:
warning signs of potentially violent behavior
- Direct, veiled,
or conditional threats of harm
- Intimidation of
- History of violent
- Carrying a concealed
weapon or flashing a weapon to test reactions
- Extreme interest
- Fascination with
incidents of violence
- Paranoid behavior
- Moral righteousness
- Bizarre thoughts
- Expression of extreme
- Unable to take criticism
- Disregard for the
safety of others
- Being a loner
with behavior problems is part of your job. Fortunately, it is
a very small part. Learn about various disruptive
behaviors, how to prevent them, and how to handle them.
In this section you
will learn how to:
- Recognize signs
of emotional problems
- Develop techniques
for aiding troubled, disruptive or violent students.
- Defuse a threatening
- Distinguish a student
in crisis from a student needing help for a chronic problem
- Make referrals in
many different situations to professional help available on
- What is sexual harassment?
- Don't be vulnerable to allegations. Things you should and
this section you will develop strategies for dealing with the
most common medical emergencies such as:
Loss of consciousness
Fires and Blackouts